Marva Building Enterprises LLC, doing business as Marva Roofing, uses verification texts only to help existing customers securely access their own job information during a customer-initiated phone call. This page documents our verbal opt-in process; reading this page, providing a phone number, or submitting an inspection form does not enroll you in text messages.
Service status: Verification texting is awaiting carrier approval. The verified job-lookup service remains paused until SMS activation and testing are complete.
How customers request a verification text
An existing customer calls Marva Roofing’s automated AI phone assistant at (956) 275-7400 and asks about a current job. The assistant asks for the customer’s full name and the phone number already saved with Marva Roofing. Before any verification text is requested, the assistant reads the following consent script.
Exact verbal consent script
Assistant: “To verify you before sharing your job information, may Marva Roofing send a one-time code to the phone number already saved on your account? Message and data rates may apply. One text per verification request; frequency depends on your requests. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of purchase; you may contact our office instead. Our privacy policy is at marvaroofing.com/privacy-policy and terms at marvaroofing.com/terms-of-service. Do you agree to receive this verification text?”
Customer: “Yes.” This is an example of the required response, not a record of a real customer’s consent.
Only a clear yes authorizes the verification text. If the customer declines, is unsure, or does not answer, no verification text is sent. The customer may request office assistance instead. No purchase, job service, estimate, or appointment depends on agreeing to SMS.
What is sent after consent
For a uniquely matching saved customer record, one code text is sent to that record’s saved phone number. It is not sent to an alternate number supplied during the call. Consent does not establish identity: the caller must also provide the correct code before job details are shared. Codes expire in five minutes. A new request requires fresh consent. Unknown or ambiguous records do not receive a code.
Example code text: Marva Roofing: Your job-lookup code is [Code]. Expires in 5 minutes. Share only with the Marva assistant you called. Reply STOP to opt out or HELP for help.
Frequency: one text per verification request; frequency depends on your requests. Message and data rates may apply. These are transactional authentication messages only. They contain no marketing, job addresses, job status, pricing, or payment information. Consent to verification texts does not enroll you in marketing or appointment reminders.
Consent evidence and your choices
The assistant’s consent question and the customer’s spoken response form part of the call transcript. The verification request is associated with that call. This page is the public script and workflow used for carrier review; it does not expose customer transcripts or private account information.
Reply STOP to opt out or HELP for help. You can also contact info@marvaroofing.com or call our office at (956) 217-9989. Opting out of texts does not stop you from contacting our office for service.
Read our Verification SMS Privacy Policy and Verification SMS Terms. These supplement the general website policies referenced in the spoken script. Updated November 5, 2026.
View the screenshot of the verbal consent script and workflow (captured November 5, 2026).
