These terms cover Marva Roofing’s Office@Hand customer-care text program at (956) 217-9989 and the separate AI-assistant text programs described below. They supplement our general Terms of Service.
Office@Hand customer-care text terms: (956) 217-9989
Marva Building Enterprises LLC, doing business as Marva Roofing, offers non-marketing customer-care texts about roofing inquiries, inspection scheduling and changes, requested estimates, project updates and customer-service questions. Outbound messaging begins only after carrier approval and activation.
To opt in, visit our SMS Opt-In form, enter your name and mobile number, select the optional, initially unchecked SMS consent box, and click “Submit request.” The form is displayed directly on the page. You may submit a service question without selecting SMS consent. Providing a number alone does not authorize texts.
You may also text a roofing question to (956) 217-9989 to request a response about that conversation. Starting a conversation does not enroll you in promotional texts or unrelated ongoing notifications. See our customer text consent instructions.
Message frequency varies with your inquiries, appointments and project. Message and data rates may apply. Consent is optional and is not a condition of purchase. Phone and email service remain available.
Reply STOP to opt out at any time. After an opt-out confirmation, no further texts will be sent under this program unless you opt in again. Reply START to request resubscription. Reply HELP for help, call (956) 217-9989, or email info@marvaroofing.com.
Carriers are not liable for delayed or undelivered messages. Texts do not replace your signed contract or guarantee a work date. Do not send payment-card details, passwords or sensitive personal information by text. Our SMS Privacy Policy explains the information we collect and how it is used. Office@Hand section updated November 9, 2026.
Marva Roofing verification text messaging terms
Marva Building Enterprises LLC, doing business as Marva Roofing, offers optional one-time code texts for existing customers who request secure job lookup during a call to our automated AI phone assistant at (956) 275-7400. The assistant reads the published verbal consent script and requires a clear yes before requesting each text. A phone number or website inquiry alone is not SMS consent.
Only a uniquely matching customer’s saved phone number receives the requested code. Codes expire in five minutes. Texts are for authentication only, with no promotions, job details, or enrollment in other text programs. One text per verification request; frequency depends on your requests. Message and data rates may apply.
Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of purchase. You may obtain service through our office instead. For support, contact info@marvaroofing.com or (956) 217-9989. Carriers are not liable for delayed or undelivered messages. Do not share a code with anyone except the Marva assistant on the call you initiated.
Our Privacy Policy explains how we handle mobile information and consent. Verification SMS remains subject to carrier activation. Mobile messaging terms updated November 5, 2026.
Appointment, project and customer-care text terms
Customers who separately agree through the customer text consent process may receive non-marketing appointment confirmations and changes, roofing project status and next steps, customer-service replies and requested verification codes from Marva Roofing at (956) 275-7400. Broader messaging begins only after carrier approval. Message frequency varies with your appointments, project and requests; message and data rates may apply. Consent is optional and is not a condition of purchase. Giving a phone number or consenting to one verification code does not enroll you in ongoing texts.
Reply STOP to unsubscribe, START to request resubscription, or HELP for help. We honor opt-outs before further outbound customer-care messages. For assistance contact info@marvaroofing.com or (956) 217-9989. Carriers are not liable for delayed or undelivered messages. A status update is not a guaranteed work date or a change to your contract. Private job details require verification. Our SMS Privacy Policy applies.